Frequently asked Questions

Ask me here if these weren't helpful.

Shipping from Davao City, Philippines

Within Philippines

I ship orders through J&T for orders within Philippines. For orders within Mindanao your orders should get to you within a few days but orders for Visayas and Luzon might take a couple of days to a week.

Weather conditions can also affect shipping, if the parcel gets returned to me I will resend it once conditions will allow.

Outside Philippines

To keep the shipping cost low for international orders, I ship via our local post office (Philpost) which is not very fast or reliable (as of now). It might take a couple of months before your order gets delivered to you.

No, unfortunately we cannot offer that mode of payment yet.

Yes, as long as the order is not yet shipped.

Damaged Products

Please take a photo of the damaged products, take note of your order ID and send them to this form.

I will then coordinate this with the courier and let you know if a refund is possible or not.

No, sorry. But if you want me to help you with any custom illustrations for your small business, send me a message here and we can talk about our options.

I do my best to keep the packaging as sustainable and eco-friendly as much as possible without compromising the safety of the products. That also means that I reuse papers or bags for non-sticker products like washi tapes. These are usually packing I get from other small businesses.

If you also have a shop, please feel free to reuse any parts of the packaging for your own orders.

Please read Shipping for more info.

Still have questions?

Please fill up the form and provide as much detail as you can. I will try my best to answer and update this page through time.

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